Shipments and returns

Deliveries are made to the address indicated on the order form, which can only be in the agreed geographic area. Orders are made by the company GEODIS, delivery service with tracking, delivery without signature. Delivery times are only indicative; if these exceed thirty days from the order for products in stock, the sales contract may be terminated and the buyer reimbursed. For products made to order, this period begins to run from the date the product is made available on our freight platform. COPOFI Sarl may provide the buyer with the tracking number of his parcel by e-mail. The buyer is delivered to his home by GEODIS. If the buyer is absent, he will receive a calling card, which will allow him to lose an appointment with the carrier for delivery at a later date. The risks related to transport are the responsibility of the purchaser from the moment the articles leave the premises of the company COPOFI Sarl. The buyer is required to check in the presence of the delivery person, the condition of the packaging of the goods and their contents on delivery. In the event of damage during transport, any protest must be notified on the delivery note and made to the carrier within three days of delivery.