Terms and conditions of use
These conditions of sale are concluded on the one hand by the company COPOFI Sarl with a share capital of 15,000.00 Euros whose head office is located in Monaco 98000, 7, rue de l'Industrie, registered in the Trade and Companies Register of the Principality of Monaco under number 19 S 08342 hereinafter referred to as "COPOFI Sarl." and managing the OLKOOL - www.olkool.com site and, on the other hand, by any natural or legal person wishing to make a purchase via the OLKOOL - www.olkool.com website, hereinafter referred to as "the buyer".
Article 1: object
These conditions of sale aim to define the contractual relationship between COPOFI Sarl and the buyer and the conditions applicable to any purchase made through the OLKOOL website - www.olkool.com The acquisition of a product through this site implies unreserved acceptance by the buyer of these conditions of sale which the buyer acknowledges having read prior to his order. Before any transaction, the buyer declares on the one hand that the purchase of products on the OLKOOL - www.olkool.com site is not directly related to his professional activity and is limited to strictly personal use and on the other hand to have full legal capacity, allowing it to engage under these general conditions of sale.
COPOFI Sarl retains the possibility of modifying these conditions of sale at any time, in order to comply with any new regulations or in order to improve the use of its site. Therefore, the applicable conditions will be those in force on the date of the order by the buyer.
Article 2. Products
The products offered are those which appear on the OLKOOL - www.olkool.com site of the company COPOFI Sarl within the limits of available stocks. COPOFI Sarl reserves the right to modify the product assortment at any time. Each product is presented on the website in the form of a description showing its main technical characteristics (Dimensions, materials, nomenclature) The photographs are as accurate as possible but do not bind the Seller in any way. The sale of products presented on the OLKOOL site - www.olkool.com is intended for all buyers residing in countries which fully authorize the entry into their territory of these products.
Article 3. Prices
The prices appearing on the product sheets of the internet catalog and are prices in Euros (€) all taxes included (TTC) taking into account the VAT applicable on the day of the order. Any change in the VAT rate may be reflected in the price of the products. COPOFI Sarl reserves the right to modify its prices at any time, it being understood, however, that the price listed in the catalog on the day of the order will be the only one applicable to the buyer. The prices indicated do not include delivery costs, invoiced in addition to the price of the products purchased according to the total amount of the order. In mainland France, for any order greater than or equal to € 2,000.00, shipping costs are free; for any order less than € 2,000.00, a flat-rate contribution to shipping costs will be charged to the buyer in an amount calculated based on the total weight and volume of the order.
Article 4. Order and payment terms
Before any order, the buyer must create an account on the OLKOOL site - www.olkool .com The account creation section is accessible directly from the side menu bar. At each visit, the buyer, if he wishes to order or consult his account (order status, profile, etc.), must identify himself using this information. COPOFI Sarl offers the buyer to order and pay for its products in several stages, with 3 payment options to choose from:
- Payment by check: the buyer selects the products he wishes to order in the "basket", changes if necessary (quantities, references, etc.), checks the delivery address or enters a new one. Then, the shipping costs are calculated and submitted to the buyer, along with the name of the carrier. Then, the buyer chooses the payment method of his choice: "Payment by check". Finally, the last step asks him to check all the information, read and accept these general conditions of sale by checking the corresponding box, then invites him to validate his order by clicking on the "Confirm my order" button. This last click forms the final conclusion of the contract. Upon validation, the buyer receives an order form confirming the registration of his order. In order to finalize his payment and trigger the processing of his order, the buyer must print this order form, accompanied by his check made out to "COPOFI Sarl" at the following address: 7, rue de l'Industrie 98000 Monaco. No cash payment should be sent. Only checks issued by a French bank will be accepted. Upon receipt of the check, the order will be processed and the buyer will be informed by email. COPOFI Sarl will ship the products no earlier than 2 working days after receipt of the check corresponding to the order, subject to provisions.
- Payment by bank transfer: the buyer selects the products he wishes to order in the "basket", changes if necessary (quantities, references, etc.), checks the delivery address or enters a new one. Then, the shipping costs are calculated and submitted to the buyer, along with the name of the carrier. Then, the buyer chooses the payment method of his choice: "Payment by transfer". Finally, the last step asks him to check all the information, read and accept these general conditions of sale by checking the corresponding box, then invites him to validate his order by clicking on the "Confirm my order" button. This last click forms the final conclusion of the contract. Upon validation, the buyer receives an order form confirming the registration of his order. In order to finalize his payment and trigger the processing of his order, the buyer must contact his bank in order to make the transfer corresponding to the amount of his order to the bank account of COPOFI Sarl, whose contact details are communicated to the buyer. Upon receipt of the transfer, the order will be processed and the buyer will be informed by e-mail. COPOFI Sarl will ship the products no earlier than 2 working days after receipt of the transfer corresponding to the order, subject to provisions.
- Secure payment by Paypal or credit card (via the Societe Generale system): the buyer selects the products he wishes to order in the "basket", modifies if necessary (quantities, references, etc.), checks the delivery address or informs a new one. Then, the shipping costs are calculated and submitted to the buyer, along with the name of the carrier. Then, the buyer chooses the payment method of his choice: "Payment by Paypal". The next step is to check all the information, read and accept these general conditions of sale by checking the corresponding box, then invites them to validate their order by clicking on the "Confirm my order" button. Finally, the buyer is redirected to the secure PAYPAL interface in order to securely fill in his Paypal account or personal credit card references. If payment is accepted, the order is registered and the contract definitively formed. Payment by Paypal account or by credit card is irrevocable. In the event of fraudulent use of it, the buyer may demand the cancellation of the payment by card, the sums paid will then be credited or returned. The responsibility of the holder of a bank card is not engaged if the disputed payment has been proven fraudulently, remotely, without physical use of his card. To obtain reimbursement of the fraudulent debit and any bank charges that the operation may have generated, the cardholder must contest, in writing, the debit from his bank, within 70 days of the operation, or even 120 days. if the contract binding him to it so provides. The amounts withdrawn are reimbursed by the bank within a maximum period of one month after receipt of the written objection lodged by the holder. No cost of restitution of the sums can be charged to the holder.
The confirmation of an order implies acceptance of these conditions of sale, the recognition of having full knowledge of them and the waiver of its own conditions of purchase. All the data provided and the recorded confirmation will constitute proof of the transaction. If the buyer has an email address and if he has entered it on his order form, COPOFI Sarl will send him confirmation of the registration of his order by email.
If the buyer wishes to contact COPOFI Sarl, he can do so either by mail to the following address: COPOFI Sarl, 7 rue de l'Industrie 98000 Monaco; either by email at the following address: firstname.lastname@example.org, or by phone at +377 99 99 47 60
Article 5. Retention of title
COPOFI Sarl retains full and entire ownership of the products sold until full collection of the price, in principal, costs and taxes included.
Article 6. Withdrawal
Under Article L121-20 of the Consumer Code, the buyer has a period of fourteen working days from the delivery of their order to exercise his right of withdrawal and thus return the product to the seller for exchange or refund without penalty, except for the cost of return.
Article 7. Delivery
Deliveries are made to the address indicated on the order form, which can only be in the agreed geographic area. Orders are made by the company GEODIS, delivery service with tracking, delivery without signature. Delivery times are only indicative; if these exceed thirty days from the order for products in stock, the sales contract may be terminated and the buyer reimbursed. For products made to order, this period begins to run from the date the product is made available on our freight platform. COPOFI Sarl may provide the buyer with the tracking number of his parcel by e-mail. The buyer is delivered to his home by GEODIS. If the buyer is absent, he will receive a calling card, which will allow him to lose an appointment with the carrier for delivery at a later date. The risks related to transport are the responsibility of the purchaser from the moment the articles leave the premises of the company COPOFI Sarl. The buyer is required to check in the presence of the delivery person, the condition of the packaging of the goods and their contents on delivery. In the event of damage during transport, any protest must be notified on the delivery note and made to the carrier within three days of delivery.
Article 8. Guarantee
All the products supplied by the company COPOFI Sarl benefit from the legal guarantee provided for by articles 1641 and following of the Civil Code. In the event of non-compliance of a product sold, it may be returned to COPOFI Sarl, which will take it back, exchange it or reimburse it. All complaints, requests for exchange or reimbursement must be made by post to the following address: COPOFI Sarl, 7, rue de l'Industrie 98000 Monaco, within thirty days of delivery.
Article 9. Liability
COPOFI Sarl, in the distance selling process, is only bound by an obligation of means. It cannot be held liable for damage resulting from use of the Internet such as loss of data, intrusion, virus, interruption of service, or other unintentional problems.
Article 10. Intellectual property
All elements of the OLKOOL - www.olkool.com site are and remain the intellectual and exclusive property of COPOFI Sarl. No one is authorized to reproduce, exploit, or use for any purpose whatsoever, even partially, elements of the site whether in the form of a photo, logo, visual or text.
Article 11. Personal data
COPOFI Sarl undertakes to preserve the confidentiality of the information provided by the purchaser, which he would have to transmit for the use of certain services. Any information concerning him is subject to the provisions of Law No. 78-17 of January 6, 1978. As such, the Internet user has the right to access, modify and delete information concerning him. He can make a request at any time by mail to the following address: COPOFI Sarl, 7, rue de l'Industrie 98000 Monaco.
Article 12. Settlement of disputes
These distance selling conditions are subject to Monegasque law. For all disputes or litigation, the competent court will be that of Monaco